Small Business Marketing, Empathy in Marketing, Marketing Strategy, Business + Life Lessons Suzi Worley Small Business Marketing, Empathy in Marketing, Marketing Strategy, Business + Life Lessons Suzi Worley

Reflecting Back: January's Unexpected Twists and What They Taught Me About Heart (and Healing) in Business

January's ice storm and Mom's recovery reminded me of a big lesson: In small business marketing, technical excellence gets the win, but real heart—listening deeply, over-communicating kindly—builds unbreakable loyalty. If your marketing feels stuck, here's how empathy turns one-offs into long-term partners. Practical takeaways from my desk to help your business grow with genuine connection.

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Artificial Intelligence, Small Business & Entrepreneurship, Productivity & Personal Development Suzi Worley Artificial Intelligence, Small Business & Entrepreneurship, Productivity & Personal Development Suzi Worley

Race Ahead in the Year of the Fire Horse

In the surging Year of the Fire Horse (starting Feb 17, 2026), Agentic AI isn't here to replace us — it's our most capable coworker.

From small business power moves like real-time pricing wizards and personalized follow-ups to unexpected personal uses like thoughtful health research and 4 a.m. sounding boards, discover how this partnership adds momentum, connection, and healing in a modern world.

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Brand Inspo, Customer First, Small Business Tips Suzi Worley Brand Inspo, Customer First, Small Business Tips Suzi Worley

What's Hurting Your Sales? (It Might Be That Logo You Love)

Is your logo quietly repelling your best customers? Most small-business owners are stuck with $12 jobs instead of $12k ones because their branding sends the wrong message first. Discover the one mistake costing East Texas businesses thousands—and how a quick brand refresh can fix it before 2026.

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